Frequent Answers & Questions

ONLINE COURSE

How much does your classes cost?

Our online courses cost $795 each + shipping.

 

What is included in the course?

 

Hyaluron Pen Online Course includes:

  • A starter Kit to perform up to 5 treatments:

- 5 Fillers

- Training Gel

- 5 disposables cartridges

  • A training Manual

  • Video Training (1 hour long)

  • A coupon code of 10% off all future purchases

  • 1 Certificate

 

BB Glow Online Course includes:

  • A starter Kit to perform up to 10 treatments: 

10 brochures to promote BB Glow i n your salons

10 RX Masks for the BB Glow post-procedure

01 Stayve Dermawhite Neutralizing Foam

01 Stayve Dermawhite Exfoliating Gel

10 Repair Cream Sachets

01 Derma Pen

10 needles

05 Carboxy Gel Therapy

01 Kit containing pigments and transparent serums.

  • Training Manual

  • Video Training (1 hour long)

  • Skype conference with our instructors

  • Certificate

 

What languages are available for the Online Courses?

The BB Glow course is available in English, Spanish, Arabic and French.

The Hyaluron Pen course is available in English and Spanish.

 

Who can take the online courses?

These courses are designed for microblading technicians, spa and salon owners, hair stylists, estheticians, and other professionals looking to extend their services. 


What will I learn in the course?

 

BB Glow:

  • What needles to use for microneedling

  • What meso serums are available on the market

  • The contraindications for microneedling

  • The aftercare instructions

  • The protocol for BB Glow procedure

  • How to combine BB Glow with Carboxy Therapy and LED Light Therapy

  • Do the results of BB Glow really last for a year?

  • The difference between BB Glow and permanent make-up

  • Carboxy Therapy

  • Product comparison

 

Hyaluron Pen:

  • Intro of the Course with Katrina Morozova

  • How to charge the Hyaluron Pen

  • What products to use

  • Lip Augmentation treatment

  • Smile Lines treatment

  • Mesotherapy treatment

  • Chin treatment

  • Fat Dissolver treatment


 

Can I purchase your online courses without the starter kit?

No, we only sell the online courses with the starter kit.

 

I just bought your online course. When will I have access to the training?

If you bought our online course, your starter kit will be shipped to you within 24-48 hours. Inside the box there will be a postcard with the link and password to watch the classes. 

 

If you received the Starter Kit but the postcard was not included, please email bbglowacademy@gmail.com.

 

Is the online course a live stream? How long will I have access to the course?

The course is recorded. You can watch it at any time.

You'll have the access to the course for one year after the date of purchase.

 

I took the online course and I had the Skype Conference with the instructor, but I still have questions. Where should I ask?

Send the instructor a message on Skype or Whatsapp. We don't answer questions about the treatments on Instagram, Facebook or any other social media networks. Only instructors are authorized to answer questions about the treatments.

 

When will I have my online course certificate?

If you live out of the U.S, your certificate will be sent with your starter kit.

If you live in the U.S, once you finish the class you must send pictures of your own results to bbglowacademy@gmail.com and wait until our instructors verifies it. This could take 10-15 business days for the verification. 

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MASTER CLASSES

I want to know if there will be a master classes in my city

You can check all our upcoming classes in this page: https://bbglowacademy-store.com/category-product/masterclass-bb-glow-academy/ 

If your city is not in the list, we do not have any upcoming classes scheduled in your area. Please check back for new classes. 

 

What is the difference between the online course and in-person masterclass?

The content for each course is the exact same. But with the in-person masterclass, our instructor will guide your through the entire material and procedure. The instructor will provide her own tips and tricks, you’ll get in-person feedback, and you’ll get immediate answers to your questions. The instructor will also monitor how to perform the treatment and provide feedback. 

 

Our Online Class offers the same experience, the same content, and same certificate, but all steps of the course are pre-scheduled. The online course is still a perfect learning platform for those who can’t attend any in-person masterclasses, or want to learn on their own schedule. 

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TREATMENTS

 

Are your treatments safe?

Yes, all our treatments are safe if performed with our protocol. 

 

How can I know if BB Glow is recommended for my client's type of skin?

BB Glow is recommended for all types of skin. But, you also need to check the guidance for each product that you'll use. For any further information, you contact our instructors.

 

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LICENSE

 

Do I need to have a license to take your classes?

No, you don't.

 

Do I need to have a license to perform your treatments?

You may need a license depending where you live. In some U.S states, it is mandatory to have an Aesthetician License in order to perform our treatments. It is up to the student to verify whether or not they need a license. 

 

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SHIPPING

 

How much does shipping cost?

Shipping within the U.S starts at $10.50

International shipping starts at $100

 

Do you ship worldwide?

Yes. Except Mexico and Iraq.

 

I received the wrong products in my order, what can I do?

Please email us at bbglowacademy@gmail.com with:

  • Your Order Number

  • Your address

  • The products you did not receive and the products you did receive

 

Responses may take up to 5 business days.

 

How long does the shipping take?

International shipping takes 5-7 business days.

Shipping within the U.S takes 3-5 business days.

 

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BECOME A FRANCHISE


How can I become a franchisee?

Fill out the form at https://www.bbglow-academy.com/franchising. Our team will respond within 10 business days. 

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ONLINE STORE

 

I just placed an order, when will I receive the tracking number?

If the payment of your order went successfully on our system, you'll receive the tracking number and your order details within 4 business days. Be sure to check your spam. 

 

Do your products have FDA approval?

No, they don’t. 

 

Are the products original?

Yes, all products are original.

 

Where I can find the ingredients of the products?

For our students, you can find the ingredients at the manual training. Or you can find all the ingredients online.